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Case Studies

Case Studies


 

Mobile Mentor’s expert assistance will help you to use your mobile to its fullest potential.


When you buy a mobile, you’re paying for all its features, not just those you already know how to use. Our services are personalised to your needs to help increase personal productivity and minimize downtime.


Please click the links below to see real life examples of how we have helped individuals and groups to become more productive.


From Cynic to Convert

Mentoring

Matt McKendry from Deloitte is one busy fellow. For months, the BlackBerry travelled alongside the laptop, carrying out the mundane and routine tasks. It was accompanied by the user manual – unopened.


For McKendry, the answer came in the form of Mobile Mentor, a one-to-one session that took only an hour and unveiled a whole new world of opportunities for him and his BlackBerry.


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Empowering People: Waitakere City Council

Mentoring

Local government is the closest level of government to the people.


Therefore, it is no surprise that Waitakere City Council’s employees need to be as accessible as possible for the community whilst continuously having a wealth of information at their fingertips. Although the BlackBerry solution proved to be ideal… the challenge lay in getting over 80 users familiarised and productive with the solution.


Mobile Mentor was on hand to ease them through this challenge with minimal disruption.


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Next Generation Mobile Support

Mentoring

When one of New Zealand’s largest banks changed its mobile phone service provider, maintaining continuity in service levels was critical to the organization.


Key to deliver to the exacting requirements of a nation-wide organization with 1500+ users was a comprehensive mobile support service developed by Mobile Mentor.


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